Prices / Contact / Ordering

Sales and Technical Support

0800 956 1718
help@wildtalk.com
Fax 0871 733 4588

Free Advice
Advice is freely given. Please phone before ordering to discuss suitability for your needs. We don't 'oversell' and sometimes even recommend lower cost equipment than our customers expect.

Pricing / Quotes
Prices are in £ sterling. For multiple item orders please e-mail for a quote.
help@wildtalk.com

VAT Reg No 772 4549 07

Postage and Packing
Delivery costs are listed here

Online Ordering
We do not take online ordering as we have found most customers like to confirm what they are ordering is correct or have a technical question which cannot be answered online.

Ordering by phone.. Pay by Card.
If ordering by card please phone.
Please do not e-mail card details to us.

Ordering by Mail...Pay by Cheque or Postal Order
Post you order including delivery address, contact phone number and cheque made payable to 'Wildtalk' to:

Download Order Form..
Click here (PDF 18kb)

Wildtalk
PO Box 111
YORK
YO23 1WW

Orders posted 1st class will normally be delivered within five working days.

Order by e-mail Pay by Bank Transfer.
E-mail your order, delivery address and contact phone number to;
help@wildtalk.com

Pass our account details to your bank. Account Name: Wildtalk
Bank: The Co-operative bank
Sort Code: 08-92-99
Account No: 69025440

For Non UK Bank Transfers use:
Swift Code: CPBKGB22
IBAN: GB09 CPBK 0892 9969 025440

Orders emailed will normally be delivered within five working days as bank transfers take 4 days to show in our account.

Public Sector Accounts
Public Sector businesses such as Education, Healthcare, Government, MOD, Police and Emergency Services, are welcome to apply for a 30 day credit account. Payment terms are strictly within 30 days from date of invoice. Please phone to set up an account.

Stock position
We endeavor to supply all items from stock. If we are unable to provide items from stock, we will advise you of an alternative delivery date at the time of your order.

Return of unwanted goods
We will refund or replace any item if you feel it is not to your expectations. Please return it promptly in an as-new condition with its original packaging and manuals.

Warranty
All goods carry a minimum of 1 year guarantee against faulty manufacture. Faulty goods will be refunded, replaced or repaired.

If you suspect your equipment is faulty please contact us first so we can arrange the most suitable replacement / repair procedure. Faulty equipment must be returned with a detailed explanation of the fault and your full contact details.

Please insure your returned goods using recorded or special delivery.

Outside the warranty period we will attempt to repair faulty equipment at absolute minimum cost to you.

Water damage
Water damage is not covered by any manufacturers warranty. Water damage will void all warranties. 'Weatherproof' means protected from light rain only NOT submersion proof. Please take great care to avoid water damage. Use an Aquapac or waterproof container if you intend to use your radio in wet conditions.

Electronics and the Environment
Wildtalk attempts to follow a policy of reducing consumer waste where suppliers and waste disposal methods allow. We are however limited by government inertia in these matters and would like to see all products available with spares and service backup. For these reasons..

• We attempt to only sell equipment which we feel will last many years.
• We will always attempt to repair faulty equipment rather than trying to sell you a new one.
• We post all goods in directly recycled packaging when available. (This may be a scruffy bag but the contents will be well protected)