Ordering

You are welcome to order by Phone, Online or even by Post.

Phone Orders
8am - 5pm Monday to Friday 01904 630 686

Online Orders
Please order here:

Unfortunately we do not accept visitors without appointment and orders must be placed online  as we do not have a shop for face-to face sales.

If you would like advice or to collect your order please email or order online.  Then email us so we can arrange for you to collect. We will refund the shipping charge that you will be charged online. We normally need 24 hours notice for this.

Postal Ordering
Please post your order to:

35 Hospital Fields Rd
York
YO10 4DZ

Please make Cheques and Postal Orders payable to 'Wildtalk Ltd'

Credit Accounts
If you have a trading history with us, you are a School, Established company or Public body you are welcome to apply for a 30 day credit account. Please phone. 01904 630 686

Company Number 6541981

Registered Address
35 Hospital Fields Rd
York
YO10 4DZ

VAT Number GB772454907

Standard Low Cost Shipping.
We would prefer to ship at cost for each individual order however calculating shipping for each order, each with different weights and destinations is not practical with so we have a simplified system to calculate shipping before you order:

Online orders UK, Highlands and Islands. Standard Shipping Service. £3.95 + VAT
Online orders are normally shipped within 48 hours. A few items on the website are not always available from stock so it may be a day or so before they are shipped. Shipping may take a couple of days to remote locations.

All orders online are charged at £3.95 ex VAT (£4.74 inc VAT) per shipment. Depending on the size of your order it may be shipped by Royal Mail Recorded or by Courier and will require a signature upon delivery. (please use a delivery address where someone will be there to sign for it between 9am and 5pm).

Urgent orders. UK, Highlands and Islands. Please phone.
If you need an item urgently please phone your order or send an email stating ‘Urgent Order’, we will quote you a price including costs for shipping by the fastest method. This is typically courier and costs between £6.50 and £8.50 ex VAT.

Online orders Ireland, EU and Rest of World. £8.50 + VAT
Online orders are normally shipped within 48 hours. A few items on the website are not always available from stock so it may be a day or so before they are shipped. Shipping may take a couple of weeks to even some European locations.

All non UK orders online are charged at £8.50 ex VAT (£10.20 inc VAT) per shipment. Small orders are sent by Tracked Airmail (if available to your destination.) A signature may be required so please ensure you use a delivery address where a trusted person will be available to sign for it.

Urgent orders. Ireland, EU and Rest of World.
If you need an item urgently please email your order stating ‘Urgent Order’, we will quote you a price including shipping by DHL, FedEX, UPS or TNT whichever is quickest and lowest cost.

Battery Orders.
Shipping of Li-Ion and Li-Poly batteries is restricted by strict regulations when transported by aircraft and by Royal Mail. Orders including these types of batteries may incur an extra shipping charge where we cannot send by Royal Mail. Please email for a quote.

VAT
VAT at 20% is charged to all UK and EU orders except the Channel Islands. No VAT is charged on orders placed from outside the EU.
If you are from and EU and VAT registered and can supply a valid VAT number we can invoice you without VAT. Please email.